Privacy Policy


Last update: March, 29th 2019


DIAGNOSTIC MEDICAL SYSTEMS and its wholly- and majority-owned entities (collectively referred to as the “DMS Group”) respect your privacy concerns. In this Privacy Policy, references to “DMS”, “we”, “us”, “our” and “our” are references to the entity responsible for processing your personal information, which is the entity that generally obtains your personal information.


This Privacy Policy applies to personal information that we obtain through the properties of the DMS Group, such as websites and social networking sites that refer to this Privacy Policy (“Online Channels”); offline collection in connection with sales, marketing, and partner and supplier engagement (“Offline Channels”); and third-party sources, such as advertising networks and brokers (collectively the “Channels”). This Privacy Policy does not apply to products and services that are governed by separate privacy policies.


This Privacy Policy describes the types of personal information we obtain through the Channels, how we may use that personal information, with whom we may share it, and how you may exercise your rights related to the processing of that information by us. The Privacy Policy also describes the measures we take to protect the personal information we obtain, and how you can contact us regarding our privacy practices.


Online Channels may provide links to other third-party websites and functions, or contain third party cookies, which are not owned or controlled by the DMS Group. Please refer to the privacy policies of these third-parties for their practices. You can also configure your preferences for the use of third-party cookies using our cookie acceptance tool, by clicking on “Cookies” at the bottom of the page for the DMS entity for which you wish to manage cookie preferences.


Personal Information We Obtain

We may obtain personal information through the Channels. The types of personal information we may obtain are as follows:


your contact information (such as name, telephone and fax numbers, e-mail and postal address) or that of other persons (executives of your company);

the information used to create your online account (username, password, security question and answer);

biographical and demographic information (date of birth, gender, function);

purchasing and customer service history;

financial information (payment information, such as name, billing address and payment card details (card number, expiry date and security code); banking information; financial position; income; and credit rating);

Geographic location data (data from your IP address, country and postal code) and the precise geolocation of your mobile device, where we have provided for notification and selection principles, if applicable;

the contact information you provide about your friends or others you would like us to contact;

navigation data and other information about your online activities (information about your devices, browsing actions and usage patterns), including Online Channels and third-party websites, that we obtain through cookies, web beacons and similar technologies; and

other personal information contained in the content you submit to us (through our contact form).

We use a third-party web analytics service in connection with Online Channels: Google Analytics, which uses cookies and similar technologies to collect data (such as IP addresses) to evaluate the use and interaction with Online Channels. (To learn more about Google’s advertising features, such as Google Analytics’ opt-out mechanisms currently available, click here. To learn more about these and other analysis services and how to decline them, see the following section Cookies and similar technologies.)

Please note that the communication of personal information is a voluntary act on your part. If you choose not to provide us with certain information, we will not be able to offer you certain products and services, and you will not be able to access certain features of the Online Channels.


Cookies and similar technologies

Like most companies, DMS uses cookies and similar technologies (“cookies”) on its websites to personalize and improve your experience on its sites.


How do we use cookies?

Cookies contain some information that is downloaded to your device when you visit our website. Cookies are then sent back to our website so that we can recognize your device.


Essential cookies allow us to recognize your device. This allows us to provide you with a suitable navigation interface that allows you to find the information and services you have requested.


Analysis and personalization cookies allow our site to store your preferences, such as the language you choose, and to help you view the information that is most relevant to your interests. These cookies also enable us to maintain and improve our websites by providing us with information about how visitors find and use our sites and how they perform.


Advertising cookies can be used in some cases to generate advertising messages that are better suited to your profile.


Unless you have disabled cookies on our website, all browsing on our website implies that you accept the use of these cookies.


Your cookie choices

You can view the list of cookies used by DMS and certain partners on our website and configure your preferences for these cookies using our cookie acceptance tool, by clicking on “Cookies” at the bottom of the page for the DMS entity for which you wish to manage cookie preferences. In addition to our cookie acceptance tool, most browsers allow you to manage your cookie preferences. If you decide to disable cookies on our site, you may not be able to take full advantage of its features. With the exception of cookies necessary for the operation of our site (essential cookies), it is possible to configure your cookie preferences on this site. Please note that if you customize the use of cookies on our websites, the tool will place a cookie on your device to remember your choices.


Sharing tools

In order to improve your experience on our websites, we sometimes integrate content and sharing tools from third-party sites, such as the “Like” buttons on social networks. These third-party sites may also place cookies on your device and access those on your device. DMS does not control the installation or access of these third-party cookies. Third parties are listed in our cookie acceptance tool. Please refer to the privacy policies of these third parties for their practices. You can configure your third-party cookie preferences using our cookie acceptance tool, by clicking on “Cookies” at the bottom of the page for the DMS entity for which you wish to manage cookie preferences.


How do we use your personal information?

We may use the personal information we obtain to:

propose and manage our products and services;

process and execute orders and keep you informed of the status of your order;

communicate about and manage our products, services, events, programs and promotions (through alerts, promotional materials, newsletters, and other marketing communications);

conduct and facilitate our surveys, promotional contests, focus groups and market research;

Perform data analysis (market research, trend analysis, financial analysis and customer segmentation);

re-target our advertising and evaluate the effectiveness of our marketing efforts (including by participating in advertising networks);

provide customer support;

process, evaluate and respond to requests and investigations;

create, manage and communicate with you about your account (purchases and payments);

manage and register participants in our training courses;

provide services to investors;

conduct marketing and sales activities (opening sales leads, prospecting, market research, determining and managing the effectiveness of our advertising and marketing campaigns, and managing our brand);

operate, evaluate and improve our business (by managing and improving our products and services; developing new products, services and Online Channels; managing our communications and customer relations; and conducting accounting, auditing, billing, reconciliation and collection activities);

verify your identity and protect you against fraud and other illegal activities, unauthorized transactions, claims and other liabilities, and manage risk exposure and Quality;

investigate, comply with and enforce applicable legal requirements, applicable industry standards, contractual obligations and our policies and conditions (Privacy Policy and other terms of use for Online Channels); and

maintain and improve the security of our products, services, Online Channels, network services, information resources and employees.

We may combine the personal information we obtain through the Online Channels with the information we obtain through the Offline Channels, and other information, for the purposes described above. We may anonymize or aggregate personal information and use it for the purposes described above and for other purposes, to the extent permitted by applicable law. We may also use personal information for additional purposes, which we will identify at the time of collection. We will ask you for your permission for these additional uses, to the extent required by applicable law.


If necessary, we will ask you for your permission to process your personal information for direct marketing purposes.


DMS will generally process your personal information as described above on one of the following legal bases:


Your authorization;

The conclusion of a contract with you or a concerned party;

Our legitimate business interests; or

Compliance with our legal obligations.

Sharing of personal information

We do not sell or disclose your personal information except as described here or at the time of collection.


We may share personal information within the DMS Group for the purposes described in this Privacy Policy.

We may share personal information with service providers that we have selected to provide services on our behalf (payment processing, order fulfillment, customer support and data analysis). These service providers are contractually bound to protect the information provided to them, and shall under no circumstances use or disclose such information, except to the extent necessary to perform the services on our behalf or to comply with legal requirements.

We may share personal information with our marketing and other business partners for the purposes described in this Privacy Policy.

We may disclose personal information about you (1) if we are required or authorized to do so by applicable law or legal process (court order or subpoena), (2) to legal authorities or other government officials in order to comply with a legitimate legal request, (3) where we believe that such disclosure is necessary to prevent physical damage or financial loss, (4) to establish, exercise or defend our rights, (5) in the context of an investigation in the event of suspected fraud or illegal activity, or (6) in all other cases, with your authorization.

We reserve the right to transfer to relevant third parties any information we have about you in the event of a potential or actual sale or transfer of all or part of our business or assets (including mergers, acquisitions, joint ventures, reorganizations, disposals, winding-up or liquidation) or any other combination of businesses. In this case, we will require that the third parties concerned guarantee levels of protection comparable to those of the DMS Group with respect to the information we share.

Your choices

We offer you certain choices about the personal information we obtain about you. To update your preferences, limit the communications you receive from us or send a request, contact us as described in the Contact Us section of this Privacy Policy.


To the extent permitted by the law in force in your country, you may:


access certain personal information we keep about you;

ask us to update, correct, modify, delete or restrict your personal information;

exercise your right to data portability.

Where permitted by law, you may at any time withdraw your previous consent to process your personal information for legitimate reasons related to your particular situation, and we will apply your preferences where applicable. To request the exercise of these rights, contact us as described in the Contact Us section of this Privacy Policy.

For more information, see the “Individual Rights” section of our Binding Corporate Rules here. To protect your privacy and maintain security, we may take steps to verify your identity before giving you access to the information. To the extent permitted by applicable law, fees may be applied before we provide you with a copy of the personal information we keep about you. Depending on your geographic location, you may have the right to file a complaint with a national regulatory body if you are not satisfied with our response. DMS strives to respond to complaints within thirty days of their issuance.


How do we protect the transmission of personal information?

We provide administrative, technical and physical safeguards, in accordance with legal requirements, whenever we collect personal information, designed to protect against the unlawful destruction, loss, modification, use or disclosure of the personal information you provide to us through the Channels, or against unauthorized access to them.


Retention of personal information

To the extent permitted by applicable law, we retain the personal information we obtain about you as long as:


it is necessary for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy,

we have another legal basis, set out in this Privacy Policy or at the point of collection, to retain such information beyond the period of time it is necessary to achieve the original purpose of obtaining the personal information.

Further information

Personal information about children

Online Channels are designed for the general public and are not intended for children under 13 years of age. Under no circumstances do we knowingly collect or solicit personal information from children under the age of 13 through the Online Channels. If we discover that we have collected personal information from a child under 13 years of age, we will promptly delete that information from our records. If you believe that a child under 13 may have provided us with personal information, contact us as described in the Contact Us section of this Privacy Policy.


Changes to our Privacy Policy

This Privacy Policy may be updated regularly and without prior notice to reflect changes in our information practices. We will indicate at the top of this Privacy Policy the date it was last updated.


How to contact us?

If you have any questions or comments about this Privacy Policy, or if you wish to update any information we have about you or your preferences, please contact us by consulting our Comments and Information Request Form or write to us at the following address:


To the attention of: Person in charge of the protection of personal information


393 Charles Lindbergh Street

34130 Mauguio